Frequently Asked Questions
Everything you need to know about your FREIDA ROTHMAN experience.
What materials are used in FREIDA ROTHMAN jewelry?
Our signature pieces are crafted from high-quality sterling silver and finished with 14K gold or rhodium plating. We often incorporate hand-set cubic zirconia and hand-painted enamel for a luxury aesthetic.
How should I care for my jewelry?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. After each wear, gently wipe your jewelry with a soft polishing cloth and store it in a dry, cool place.
What is your return policy?
We offer returns on unworn, non-final sale items within 30 days of purchase. All original packaging must be included for a full refund to your original payment method.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping rates and delivery times vary by country and will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Is there a warranty on your products?
We provide a one-year limited warranty against manufacturing defects. If your jewelry requires repair due to a defect within this timeframe, please contact our customer service team.